Website Disclaimer & Privacy Statement


Disclaimer

No Warranties

All documents, files or data accessible on or through this web site (this term includes, but is not limited to, this page, linked pages and sub pages) of the Town of Somerset, its agencies, departments, boards, commissions and offices are provided solely to facilitate public access to information. The Town of Somerset attempts to provide current and accurate information on this web site but cannot guarantee the accuracy or currency of any materials or information on its web site. The Town of Somerset such documents, files or data accessible on or through this web site “as is” and without warranty of any kind, either expressed or implied, including, but not limited to, accuracy, currency, reliability, omissions or completeness. The Town of Somerset shall not be liable for any claim for damages, including lost profits, consequential or punitive damages, exemplary, incidental, indirect or special damages, relating in any way to the documents, files or other data accessible on or through this web site, including, but not limited to, claims arising out of or related to electronic access or the transmission of data or viruses. The content of this web site is subject to change without notice.

Links to Other Sites

The Town of Somerset’s site has links to other local, state and/or federal agencies, as well as links to other organizations. This linking does not constitute the Town of Somerset’s endorsement of or support for any web page, site, organization, products, policies, services or information and the Town of Somerset makes no representations or warranties concerning such web page or site regarding its content or suitability. The Town of Somerset’s disclaimer of warranties as described in paragraph one, shall apply to all links to non-Town of Somerset web sites and pages.

No Legal or Other Notice

Communications to the Town of Somerset via this web site shall in no way be deemed to constitute legal or official notice to the Town of Somerset, its agencies, departments, boards, commissions, officers, employees, representatives or agents with respect to any existing, pending or future claim or cause of action against the Town of Somerset or any of its agencies, departments, boards, commissions, officers, employees, representatives or agents where notice is required by federal, state or local law. No communications to the Town of Somerset via this web site shall be deemed to constitute legal or official notice for any purpose.

Commercial Use Prohibited

This web site and the contents are intended only for the individual, non-commercial use of web site users. No user of this web site may resell, republish, print, download or copy any portion of this web site or the contents for commercial use without the prior written consent of the Town of Somerset, except that reasonable copying or printing of its contents for individual, non-commercial use is permitted.

Security

For site security and to ensure that this service remains available to all users, this municipal government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, deny service, otherwise cause damage, or access non-public information. Unauthorized attempts to upload information or change information are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Infrastructure Protection Act of 1993. Information regarding possible violations of law may be provided to law enforcement officials.

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Privacy Statement

Introduction

The Town of Somerset is committed to providing web users with convenient and secure e-government services. We are also very dedicated to protecting the privacy of our visitors. The following information will explain why information is collected when you visit our site, how that information is used and if it is shared with any third parties.

In no event shall the Town of Somerset or its agencies, officers, employees, agents, or representatives be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages arising from your accessing or using the web site, including but not limited to any disruption in service, or otherwise arising from the web site or from anything contained in or displayed on the web site. Nothing contained in or displayed on this web site constitutes or is intended to constitute legal advice by the Town or any of its agencies, officers, employees, agents, attorneys, or representatives.

Data Collection

The Town of Somerset does collect information about visitors to the site. This information is used for analytical and statistical purposes to help better manage the site. Information that is collected includes the date and the type of browser being used. We use this information to learn how many visitors we have, where they are coming from, which parts of our web site are of most interest to users and other facts that will help us improve the web site and the services we offer.

Use of Cookies

The Town of Somerset uses cookies that are pieces of information generated by our web server and stored on the end user’s computer for future access. The Town does not store any user’s personal identifying information (such as name, address etc…) but keeps track of actions taken on the site. This helps us to avoid presenting repetitive information to users before they access the various e-information applications on The Town’s web site. We believe that this use of cookies does not compromise the user’s privacy and security. At any time, users have the capability to turn off the cookies using their browser settings.

Sending of E-mail

If you send us an electronic mail message, either through your mail program or by using one of the online Contact forms, we will only use the personally identifying information to respond to the request. We may direct your message to another government agency that can help in fulfilling your request. This personally identifying information will not be shared with any third party or other governmental agencies not directly handling your request.

Online Transactions

Every effort is made to protect any sensitive personal information you give online. This site uses a secure server for conducting online financial transactions. All credit cards and other payment information that you transmit will be protected by encryption technology, provided that your browser is properly configured and your computer is operating properly. The encrypted information is shared only with our bank and a third party credit card application service provider, Govolution Inc, who also operate secured servers. Access to these records is limited to a very small number of employees who need it in order to perform a specific job.

In addition to the preceding terms and conditions the Town, its officers, employees, agents, or representatives, shall not be liable for any damages of any kind arising from your use of the online bill-pay service, including any non-authorization of a user’s payment by any entity involved in the processing of any online transaction including but not limited to your credit card company, any applicable governmental authority’s non-acceptance of a payment from an online bill-pay user, or for any disruptions in service of the online bill-pay service, regardless of the cause. The Town further assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization of settings.

Completion of a payment transaction using the online bill-pay service is contingent upon: 1) the authorization of payment by all entities involved in the processing of any online transaction including your applicable credit card company; 2) the acceptance of your payment by the relevant governmental authority or other entity you are attempting to pay; and 3) payment of the online bill-pay transaction fee. If, for any reason whatsoever your payment is not processed, authorized, or accepted by any entity involved in the processing of any online bill-pay transaction your payment liability shall remain outstanding and unpaid and you may be subject to late fees, interest charges, penalties, shut-off, or other actions where applicable. All outstanding payment obligations shall remain your sole responsibility. You understand, accept, and agree to pay to the Town any and all fees and/or penalties associated with the submission of any payment transaction that is returned by any bank or other depository financial institution for insufficient funds or any other error on your part.

Somerset E-Line Subscription

This new application from the Town gives users the opportunity to apply and receive various types of information from the different Town departments. The service informs users about weekly happenings in Town government. This is an “opt-in” service, meaning that users must indicate their interest by signing up and choosing the information they wish to receive. To use this service the user, at minimum, must provide their e-mail address. For street related information, the user must also provide address information. Should any user wish to “unsubscribe” at any time, this option is sent out at the bottom of each e-mail notification or available via the login and password assigned at time of application. A user name and password must be assigned in order to set up such an account, so that the information becomes easily retrievable and modifiable upon log-in. These passwords are stored on a secured server. You should not divulge this password to anyone and the Town will never ask for your password in an unsolicited phone call or e-mail. When you are finished viewing and changing your personal information, be sure to log-out and exit the page for complete protection.

Sale of Data from the Web Site

The Town will not rent, sell or give away any personally identifying information entered into the web site (name, address, phone number, etc…) to third parties for marketing or mailing list purposes without your permission. We will also not disclose credit card information, except for purposes related to your transaction or as required by law.

Links to Other Web Sites

This site provides links to other governmental web sites including those run by the Commonwealth of Massachusetts, the Federal Government and various state authorities. This privacy policy applies only to the www.townofsomerset.org and to the third-party sites that provide Internet-related services for the Town under contract. All links are reviewed for appropriateness prior to being included. Non-governmental links are generally not included in the site. Exceptions to this linking policy can be made by the MIS Department when it is determined by the Director that a public need exists. Such examples could include townwide events or public-private partnerships that impact Town programs.

Disclosure to third parties

As a governmental agency, the Public Records Law, M.G.L. c. 66, sec. 10 governs our activities. Any information received through use of the site is subject to the same provisions as information provided on paper. Otherwise we do not share any personally identifying information with any third party. For a more complete discussion of the implications of the Public Records Law, please refer to Commonwealth of Massachusetts, Secretary of State’s Office that include FAQs as well as the text of the statute.

Security

For site security purposes and to ensure that this service remains available to all users, the Town employs commercial software designed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable by law.

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